RTS Engineering provides essential engineering and troubleshooting services to enhance reliability and resolve existing issues—preventing prolonged elevator shutdowns.
If your top-tier team is struggling to repair an elevator that has been out of service for an extended period, or if your equipment is experiencing intermittent issues, we offer the solution. We specialize in diagnosing and repairing elevators of any make, in any condition, regardless of the problem.
Returned to Service
At RTS Engineering, we specialize in expert elevator engineering solutions designed to help you avoid costly downtime and keep your operations running smoothly and reliably. Our team of engineers is experienced and trained to deliver tailored strategies that empower your business and ensure the reliability of your elevator equipment.
Services
Diagnostics & Repair
We diagnose and repair any elevator system—proprietary or non-proprietary.
Software Backups & Updates:
We perform software backups, downloads, and ensure your controllers and drives are always safe from losing crucial parameters, and/or system operating software.
Engineering & Circuit Design
We engineer new circuits and interfaces for both legacy and modern controllers, helping you stay operational and code-compliant.
Adjustments & Tune-Ups:
We provide support with modernization pre-testing, tune-ups, start-ups, and cut-outs. Our team is QEI-certified and fully capable of performing Category 1 and Category 5 testing. After modernization, we can also assist with ride quality assessments and traffic reports.
Onsite /Remote Training
We offer hands-on training and guidance to empower your in-house teams to grow and become versatile with all types of elevator equipment.
Retention Plans
Our tiered plans provide 24/7 support, daily reports, and access to our comprehensive database.
Third party witnessing for category testing
we are QEI Certified
About Our Experience
You Need the Best
At RTS Engineering, our decades of hands-on experience in elevator engineering mean we’ve encountered every challenge—mechanical, electrical, or software-related. We pride ourselves on delivering fast, effective solutions and maintaining transparent communication. Whether you’re a building owner, property manager, or elevator service provider, we ensure your systems operate reliably, and if an elevator goes down, we will quickly get it back in service.
Our Clients Testimonials
Let the Numbers Speak
Years Of Experience
Clients
Our Advisor
Founder
Ralph Brucato
Ralph is a highly skilled elevator systems specialist with over 20 years of hands-on industry experience, currently contributing his expertise to RTS Engineering.
His technical foundation was established during his service in the United States Air Force, where he studied electrical and aeronautical engineering and specialized in troubleshooting complex systems on aircraft such as the C-130 and B-1 bomber. Following his military career, Ralph transitioned into the vertical transportation industry through the “Helmets to Hardhats” program, launching his career with OTIS Elevator.
Ralph has held key roles across multiple elevator disciplines, including new construction installation, modernization (mod) mechanics, field service, and supervisory positions. In 2016, he was appointed National Engineer at Nouveau Elevator, where he was routinely tasked with resolving the most technically demanding and unresolved field issues—particularly those involving legacy and proprietary control systems.
His core strengths lie in system diagnostics, failure analysis, and root cause identification. Ralph is especially proficient in troubleshooting non-standard and OEM-specific elevator control systems, consistently restoring functionality with minimal downtime. His methodical approach to problem-solving, combined with a deep understanding of electromechanical systems, enables him to deliver reliable, long-term solutions under pressure.
Committed to continuous learning and technical advancement, Ralph actively researches emerging technologies and industry innovations, ensuring his methodologies remain at the cutting edge. His dedication to precision, transparency, and performance makes him a trusted engineering partner for complex elevator repair and modernization projects.